The Shopify Forum Community

Leila Kacem
3 min readMar 10, 2021

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Forums are ideal to provide your community with a way to connect to each other. It is a fantastic tool to swap ideas, create meaningful relationships within overlapping industries and create a sense of belonging

The Official Shopify Forum

Shopify forum

With 800 000+ members at the time of writing this article, the Official Shopify Forum is a great place for Shopify merchants to get assistance from their support or from its partners.

The Shopify Community provides discussion forums for merchants, partners and experts, as well as those looking to learn more about Shopify. You can take part in business conversations, receive support for technical questions from other community members, and learn more about Shopify in general.

The financial benefits of Shopify forum for merchants

Having an online store on shopify requires a regular maintenance, updating features, fixing bugs, developing new features, improving the site performance such as the SEO and the speed

And as online entrepreneur, your main focus is on your marketing strategies, improving your ad campaigns, managing the customer support, managing your finances, finding ways to increase your income and reduce your expenses.

Among the expenses, the development fees could be very important, mainly if you are not a “Tech-savvy”, the fees to hire a professional developer could range from 50$ to 150$+/h

Shopify store owners could reduce their expenses by simply posting their technical question for Free on the Shopify forum and get a fast and accurate response

What If I am using a third party Shopify theme ?

If you are using a third party Shopify themes (a theme not listed on the official Shopify themes marketplace), you will need to get in touch directly with the third party theme support.

This could be frustrating sometimes, as the third party theme provider company is not directly affiliated to Shopify, and you could get a slow answer or sometimes your query could fall into the trash.

This is why Plak Theme, the leading designer of premium Shopify themes and the developer of the Blurry Coupon feature has introduced a forum community to its merchant in early 2020

The First Third Party Shopify Forum Community

Plak Theme Forum

In a pretty well organised style, Plak Theme has offered to their merchants, the possibility to create a Free account into their forum to benefit from a professional support to maintain their business running efficiently and keeping their Shopify stores up to date

If you have bought a theme from Plak Theme and would like to reduce your development expenses or have a question about their themes, the Plak Theme Forum is the right place to start with.

According to Plak Theme, the forum supports general questions related to eCommerce or Shopify, as well as technical questions where Plak Theme developers could give step by step detailed answers

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